Honolulu Department of Customer Services

A state proposal could automatically register eligible residents to vote in elections — unless they explicitly “opt out” of that opportunity.

Kim Hashiro, director of the city’s Department of Customer Services, spoke to The Conversation’s Catherine Cruz about the Division of Motor Vehicles’ new renewal hours.

Following a spike in Hawaiʻi traffic fatalities last year, the Honolulu City Council is entertaining the idea of testing drivers who want to renew their licenses.

Starting Wednesday, Hawaiʻi residents needing to take a written test to obtain a driver's license or learner's permit can do so online. The Conversation talked to Kim Hashiro, the new head of the Honolulu Customer Services Department, about how it works.

Hawaiʻi residents between the ages of 72 and 79 will be able to renew their driver's license for a four-year period starting next week.

West Oʻahu residents will have another option to get a passport. The Kapolei Satellite City Hall will begin accepting U.S. passport applications in December.

Despite a rise in demand after the pandemic, challenges range from escalating gas prices to tightly regulated meter rates. Dale Evans, CEO of Charley's Taxi, wants the city to repeal the ordinance that controls taxi fares. The Conversation's Catherine Cruz has more.

The Conversation talked to Kim Hashiro, director of the Department of Customer Services, about how it’s supposed to work.

U.S. passports can now be acquired through a satellite city hall in Honolulu. The Ala Moana Satellite City Hall will begin accepting U.S. passport applications on Aug. 1.

Real ID driver’s licenses will be required for domestic flights starting May 3, 2023. About 16% of state drivers still have to renew their driver's license to a Real ID.