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Telecommunications impacted on Hawaiʻi Island due to severed Hawaiian Telcom fiber optic cable

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NPR

The fiber optic cable that was severed on Hawaiʻi Island on Tuesday morning has been repaired.

A spokesperson for Hawaiian Telcom says service was restored to customers.

The cable was cut at about 9 a.m. Tuesday morning, affecting cellular and landline telephones, as well as internet connections.

Impacts ranged from slow or intermittent service to an inability to place or receive calls.

The disruptions were felt across Hawaiʻi Island — and stretched north across the water to the east end of Maui in Hana.

Hawaiian Telcom says a construction company accidentally cut a cable in a remote location near Waikōloa Village.

Hawaiian Telcom customers can submit an online support request here.

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