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Membership Assistant - Part-Time, Temporary (February 2022)

Position Details:

  • Part-time, temporary, non-exempt position during membership campaign period (March-April 2022.) Weekdays up to 19 hours a week with some flexibility, request availability evenings and Saturday during on-air campaign (March 30-April 8).
  • Reports to HPR Membership Manager
  • Job location - Honolulu, Hawai’i

Summary:

The Membership Assistant provides temporary/seasonal administrative, data entry, and listener services support during the peak activity weeks leading up to, during, and immediately following HPR’s on-air membership campaigns.

Position Description:

  • Administrative & Listener Services support – Accept donor contributions by phone; refer to and navigate HPR database in order to respond to or initiate donor inquiries via phone, email or mail regarding payment status, monthly giving plans or member benefits. Assist with assembling mailings including gift acknowledgement letters; and pull and ship thank you gifts.
  • Membership Campaign support – Download and review incoming contributions; data entry of name/address changes; assist with shopping for supplies; assist with volunteer confirmation and scheduling; assist with prep or pick up of volunteer meals; assist in phone bank with accepting contributions and/or training volunteers.

Qualifications:

  • Excellent interpersonal communication skills both over-the-phone, face-to-face, and in written communications.
  • Experienced and comfortable with data entry and navigating data bases, proficient in MS Word and Excel.
  • Valid Drivers’ License. Access to a car. Subsidized parking provided.

Personal Qualities:

  • Loves public radio and is committed to advancing its mission as a vital and vibrant community-focused and community-funded enterprise.
  • A quick learner, comfortable with asking questions to confirm steps in a process or to understand info being communicated.
  • Organized, accurate and detail-oriented, completes assigned tasks in a timely fashion.
  • Enjoys a lively, fast-paced, and highly interactive work environment.

HOW TO APPLY:

Please send a brief email explaining how your skills and qualifications are a match for the position and your schedule availability – Subj: Part time Membership Assistant, email: members@hawaiipublicradio.org. No calls please. Position is open until filled.

Hawai‘i Public Radio is an EEO employer.