After more than three years of continuous operations, Oʻahu's COVID-19 pandemic hotline will shut down on April 14.
Between April 15 and 28, those who call 808-768-2489 will be redirected to the Honolulu Department of Customer Services for more information.
After April 28, the number will only be reactivated in the event of a disaster.
Since its establishment in March 2020, Honolulu Mayor Rick Blangiardi said the hotline responded to more than 100,000 calls and emails.
This comes at a time when COVID-19 hospitalizations in the state are on the rise.
Positive COVID hospitalizations increased from 39 to 74, about 90%, in the past week.
State epidemiologist Dr. Sarah Kemble said in a press release that hospitals still have capacity, but she advised residents to stay up to date with vaccines and boosters to prevent a further surge in cases.
The current national rate is still far below the average from April last year.
People can continue to visit the Honolulu 311 website or use the "Honolulu 311" mobile app to report non-urgent issues.
