Hawaii List: Local Resources To Ride Out A Crisis

Mar 21, 2020

Information -- it's inoculation against the anxiety that can take hold as COVID-19 spreads, jobs are lost and lives are frayed. Hawai‘i Public Radio is compiling resources and information for the community to help deal with the hurdles ahead as we navigate life during a pandemic. Details in this list can change, so call ahead to the resource whenever possible and check back for updates. If you have a suggestion for the list, email us at news@hawaiipublicradio.org -- and please stay safe.

Health Information

U.S. Centers for Disease Control and Prevention: what is COVID-19, coronavirus symptoms, steps to minimize exposure. The CDC has created a coronavirus self-checker here.

Hawaii Department of Health: number of Hawaii cases, latest guidance on testing, preventing community spread.

Aloha United Way 2-1-1 Call Center: call 211 for information on the coronavirus, now available daily, 7 a.m. to 10 p.m.

The Queen's Health Systems: call the 24/7 hotline staffed by physicians and nurses at 808-691-2619.

Kaiser Permanente: has information on COVID-19 and telehealth contacts on it website.

COVID-19 Testing Sites

Pacific Disaster Center: The Pacific Disaster Center has lists of testing sites on its website. Scroll down to see the screening sites for each county.

Oahu: This weekend, two drive-through screening sites are scheduled. The city and Premier Medical Group are holding one at the Waipio Peninsula Soccer Complex on Saturday, March 28, and at Kakaako Waterfront Park on Sunday, March 29. Both events will happen between 8 a.m. and 2 p.m.

Residents eligible for testing must be experiencing symptoms – such as fever, cough or shortness of breath.

Big Island: Hawaii County and Premier Medical Group have scheduled testing tomorrow, March 28, at the Old Kona Airport Park and at Hilo’s Ho’olulu Complex on Sunday, March 29. They will run between 8 a.m. and 3 p.m.

Residents eligible for testing must be experiencing symptoms – such as fever, cough or shortness of breath.

Maui County: The county is again holding drive-through testing on Monday, March 30, at the War Memorial Gym parking lot, 700 Halia Nakoa St. in Wailuku, but only for those with symptoms who have made an appointment. Call (808) 270-7228 between 8 a.m. to 4 p.m. 

Unemployment/Employment Information

Hawaii Department of Labor and Industrial Relations: COVID-19 labor benefits factsheet. The agency is asking people not to come into its offices. It has set up a new webform to file claims or continue a claim at this site: https://huiclaims.hawaii.gov/#/  The webform is available during certain hours: Monday to Friday, 6:30 a.m. to 11 p.m. and weekends/holidays 9 a.m. to 11 p.m. It's been busy, so keep trying. 

American Job Centers (One-Stop Centers): Free services available for job seekers and employers. As of Friday, the city has closed the American Job Centers for in-person services. You can still access services by calling (808) 768-5701 or emailing ajch@honolulu.gov. If you are a current client, you can continue to reach your employment counselor by phone and email. 

K-12 Public Schools/State Libraries

Hawaii Department of Education has closed public schools for students through April 30. Teachers, principals, administrators and custodial staff will return earlier. The department is asking the Board of Education to approve a modification of graduation requirements. 

State Libraries: All state library locations are closed and services have been suspended to May 5. The drop boxes are closed. You can hold on to your library materials until the libraries open again. No fines will be imposed during the closure. Due dates for items checked out starting March 16 have been automatically extended to May 13. Holds are automatically extended. Check the library system's website for updates.

Food and Meals

• Grab-and-go breakfast and lunch are being served to children 18 years and younger at these select schools. Check the list for start dates. Three new schools have been added starting Monday, March 30: Central Oahu's Kaa'ala Elementary and Kipapa Elementary and Maui's Lokelani Elementary.

Hawaii Foodbank: emergency food distribution Oahu sites and Kauai sites. See the site list and call ahead.

Hawaii (Island) Food Basket: East Hawaii Island soup kitchen/free meal schedule. West Hawaii Island soup kitchen/free meal schedule.

Maui Food Bank: partners with community and faith-based groups to distribute food. 

Hawaii Meals On Wheels: delivers meals for seniors and the disabled on Oahu. Check eligibility or call (808) 988-6747. 

Malama Meals: delivers meals to at-risk Oahu seniors and disabled. Request meals online or call (808) 952-9796.

YMCA of Honolulu: offers grab-and-go meals for children in need through April 3, 11:30 a.m. to 12:30 pm, Monday to Friday. Locations are - Melemanu Recreation Center (begins March 30), 98-2031 Waikalani Place in Mililani; INSPIRE Church (begins March 30) 95-061 Waimakua Drive in Mililani; Puohala Elementary, 45-233 Kulauli St. in Kaneohe; Kalihi Valley International Bike Program, 1638 Kamehameha IV Road; Palolo Valley Homes for residents only, 2170 Ahe St.; and Nu’uanu YMCA, 1441 Pali Highway.

• Honoka'a Hongwanji Buddhist Temple: will prepare take-out for seniors and children at its weekly Friday meals, 4 p.m. to 5:30 p.m., 45-5016 Lehua St., Honoka‘a. Call (808) 775-7232.

Restaurants/Eateries Takeout, Pickup, Delivery 

Hawaii Grinds: food blog with crowdsourced information on businesses offering takeout, pickup, delivery

Foodagogo.org: restaurants offering takeout, delivery or curbside pickup

Keep Hawaii Cooking: Central Pacific Bank is offering to split your meal bill. Go to the list of particpating restaurants and order. You'll need to take a photo of your receipt and post a photo of your meal on social media.

Small Business Help

The U.S. Small Business Administration: disaster loan information and online application, factsheet for small businesses impacted by COVID-19. Or call SBA Customer Service at (800) 659-2955.

• Hawaii Small Business Development Center: free advice and services, including help applying for SBA disaster loans and information on government contracts. The staff is working remotely but taking calls on the major islands and by email: info@hisbdc.org. 

• Hawaii Sen. Brian Schatz' small business resource page: paycheck protection program provides zero-interest loans to cover payroll and operating expenses; information on SBA economic injury disaster loans; debt relief for SBA borrowers and federal contractors; payroll tax credit for employers who retain employees.

State and Counties

State of Hawaii: As of March 25 through April 30, a statewide stay-at-home order is in effect. Other than essential workers, everyone must stay at home and work from home, with some exceptions. Those seeking an exemption can email the state at Covidexemption@hawaii.gov. Starting March 26, all visitors and returning residents have been ordered to undergo a mandatory 14-day quarantine. Visitors who arrive in the islands will need to isolate themselves in their hotel rooms and returning residents must quarantine themselves at home. Agencies are closing or limiting hours. All state parks have been closed. Check the information on each department or agency's for the latest information.

City and County of Honolulu: The island of Oahu has a stay-at-home/work-from-home order in place for all nonessential workers that took effect on March 23 and runs to April 30. All city facilities are closed to public gatherings. Office hours and services such as driver's license renewals and road tests are changing because of the virus outbreak. Check each agency's website for more details. Bars, nightclubs, theaters, dine-in restaurants and other venues with large gatherings are closed on Oahu, although takeout and delivery are allowed.

Residents can call 768-CITY (2489) or email covidresponse@honolulu.gov to ask questions relating to Mayor Kirk Caldwell's emergency rules or what city services are still available. 

Maui County: The island of Maui has a stay-at-home/work-from-home order in place for all nonessential workers that took effect on March 25 and runs to April 30. County offices and county beach parks have closed. Check the information for the public on each department's website. Information is also available in county news releases. Bars, nightclubs, theaters, dine-in restaurants and other venues with large gatherings are closed on Maui, although takeout and delivery are allowed.

A call center has been set up by Mayor Michael Victorino to help answer resident questions about county services and the emergency rules. Call 270-7855 Monday to Friday between 7:45 a.m. and 4:30 p.m. 

Kauai County: Kauai is under the state stay-at-home order. A curfew is also in effect on the island from 9 p.m. to 5 a.m., with certain exemptions. Some offices and services have been closed to the public, with details in recent news releases. Bars, clubs, entertainment centers, and restaurants are closed unless they provide drive-through, delivery or pickup.

Hawaii County: The Big Island is under the state stay-at-home order. All county parks are closed. More COVID-19 related information is available on the county website.