Fund Drive & Listener Experience Producer - Jan. 2021

Jan 6, 2021

HPR’s membership group is charged with strengthening ties between the station and its supporters, listeners and the wider community. We help you navigate the station, the program schedule, member benefits and station-hosted activities ranging from open houses to concerts and from volunteering to by-invitation VIP events.

The local community provides a significant share of the financial resources required to operate HPR. The membership group works to secure these funds and are stewards of the donor relationships, including monthly Sustainers and major givers.

The team organizes an annual schedule of on-air fundraising campaigns during which the entire station staff joins together to urge listeners across the state and beyond to make voluntary financial contributions in support of the work of this fiercely independent local enterprise.

If you thrive in a lively, highly collaborative and interactive work environment and HPR’s mission to provide quality news and outstanding music and cultural programming resonates with you, we invite you to apply for the position of HPR Fund Drive and Listener Experience Producer.

HPR FUND DRIVE & LISTENER EXPERIENCE PRODUCER

Position Details

  • Full-time, exempt with comprehensive benefits
  • Reports to HPR Vice President & Assistant General Manager
  • Job location - Honolulu, Hawai’i

Summary

The Fund Drive & Listener Experience Producer is responsible for planning, coordinating and implementing the station’s key community building and engagement activities – primarily, a suite of annual on-air fundraising campaigns (spring, fall, and end-of-year campaigns plus occasional one or two day drives), with a focus on broadening HPR’s support base by recruiting first-time supporters.

Responsibilities also include developing and implementing a listener experience calendar of activities which support donor stewardship and retention; raise awareness of the station; and help connect HPR to current and prospective listeners beyond its broadcast studios.

Position Description

  • Fund Drive Producer – in collaboration with Membership group and colleagues across all the station, coordinate and implement calendar of activities surrounding the fund drives including: setting strategic goals and messaging for each campaign; developing the campaign calendar and road map, including revenue targets; writing scripts; gathering or creating pre-produced audio; managing thank you gifts (including selection and design, pricing, inventory management; soliciting donated items); recruiting, scheduling and training staff and volunteers; devloping training materials and hosting training sessions; managing studio set-up/take-down; call center set-up; managing in-studio activities while on-air campaign is in progress (including monitoring daily goals/daily plan; on-air messaging, pace of campaign in regard to gift activity and revenue, daily communications with staff and more).

    Coordinate and support post-drive activities including new member welcome and thank you activities; thank you gift and pledge fulfillment.
     
  • Listener Experience Producer – in collaboration with the Membership group, develop and implement calendar of activities whose focus is on strengthening ties with current supporters and raising awareness of HPR and building connections with prospective listeners beyond its airwaves.

    Activities range from station-hosted open house events, VIP receptions, station-hosted experiences and/or fund drive-related events; and community events (O‘ahu and Neighbor Islands) to outreach tables and more. Coordinate event logistics including: booking venues; budget; menu; recruit/train staff and volunteers; set-up on-line ticketing; event set-up and take-down.
     
  • Member/Listener Services Support – cross-trained on how to navigate the membership database, provide donor support by responding to inbound donor and listener inquiries regarding membership giving or benefits, the station, station activities and events, etc. Also provide outbound call/email support for donor retention activities.

Experience and Qualifications

  • 3-5 years prior work experience in event coordination or broadcast production; and in leading teams with a cross section of personalities and temperaments.
  • Exceptional writing skills. Strategic and creative in developing message points for different audience groups. Efficient and succinct, able to adapt communications to the institutional voice or ethos.
  • Excellent interpersonal communication skills. Able to readily create rapport with donors, volunteers, the general public and colleagues.
  • Experience with recording and post-producing audio desirable.
  • Proficient in MS Word and Excel. Database experience desirable.
  • Available early mornings, evenings and weekends for station events.
  • Valid Drivers’ License and access to a vehicle.
  • Able to lift 50 lbs.
  • Loves public radio and is committed to advancing its mission as a vital and vibrant community-focused and community-funded enterprise.

Personal Qualities

  • Positive attitude, energetic, a self-starter.
  • Conscientious, reliable, even-tempered.
  • Enjoys the challenge of organizing individuals, groups and multiple channels of activities toward a common purpose and deadline.
  • Ability to prioritize tasks and meet deadlines. Keeps an eye on the big picture while also attentive to details.
  • Thrives and works productively in a lively, creative and collaborative work environment.

HOW TO APPLY 

By February 3, 2021, please email or direct mail your cover letter and resume to Hawai’i Public Radio. Explain how your skills and qualifications are a match for the station and this position. Email: members@hawaiipublicradio.org or mail to: Hawai‘i Public Radio, 738 Kaheka St, Honolulu HI 96814. Hawai‘i Public Radio is an EEO employer.